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Standardized Support Resources - Hidden File

Articles

Mentor Beginning-of-Year Calls/Discussions
The Mentor Beginning-of-Year (BoY) Call/Discussion represents the first standardized support touch point that mentors receive each program year as a part of Program Launch season.  The BoY Call involves the completion of a semi-scripted co...
Mentee Fall and Spring Support Touch Points
Program Managers (PMs) have a great deal of contact with mentees in weekly iMentor classes and likely provide a great deal of ad hoc support during this time.  However, to ensure a consistent baseline of support, PMs are charged with ...
Mentor End-of-Year Calls/Discussions
The Mentor End-of-Year (EoY) Call/Discussion represents the last standardized support touch point that mentors receive each program year as a part of Program Wrap-Up season.  The EoY Call involves the completion of a semi-scripted conversa...
Mentor Mid-Year Engagement
While mentors will receive semi-scripted touch points at the beginning and end of each program cycle as well as ad hoc support as needed, a subset of mentors will receive a third standardized support contact in the winter/spring.  This is refer...