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Notes, Support, and Safety

This section contains helpful articles on how to use the platform to inform and document your pair support.

Articles

Keyword alerts
Keyword alerts are a useful tool to help Program Managers stay on top of mentor and mentee exchanges on the platform. All pair communication is scanned by the platform. When a keyword is found, the platform automatically sends an alert email to the...
Pair Support Notes
Notes are used to keep track of pair's progress throughout the iMentor program. There are two types of Notes: Quick:   Designed to capture the process of supporting pairs. These notes are formative, short, activity-based, process-orie...
Note Catalog
The Note Catalog is a tool that makes it easy to find specific Notes based on either class, author, category, or template. Video walkthrough of Note Catalog: The Note Catalog stores every note logged on the Platform ( learn how to log notes ...
Note Tracker
The Note Tracker tool is used to track individual and quick notes within your cohorts. Much like Snapshot, the tracker gives an overview of all Notes logged for pairs in the class, allowing the staff member to view specific notes by clicking on them...