We are here to support your program.
Using the iMentor Platform
This section provides instructions and how-to's for the iMentor Platform.
Need Platform help? Post a message in #support-platform on Slack or send an email to [email protected]!
Need Platform help? Post a message in #support-platform on Slack or send an email to [email protected]!
Platform Overview
An overview of what the iMentor platform is, why it was created, and what it's used for.
User Management
How we manage users, personas, and matches on the Platform.
Setting Up Your Platform
The necessary steps to ensure your platform is ready-to-go.
Classroom and Curriculum Management
Lesson Management, Survey Administration, Tasks and Announcements, College Checklist, and more.
Participation and Pair Support
Snapshot, Flipbook, Attendance, Notes, Participation History, and more.
Chat
Articles on how to use and support pairs using the Chat tool
Supporting Pairs
How to help pairs with tools they use (College Checklist, tasks and announcements, the mobile app). Also includes printable handouts for students.
Troubleshooting and FAQs
Troubleshoot common platform issues and questions.
