Program Managers (PMs) have a great deal of contact with mentees in weekly iMentor classes and likely provide a great deal of ad hoc support during this time. However, to ensure a consistent baseline of support, PMs are charged with providing and documenting at least one intentional support touch point to every matched mentee on their caseload once during the fall.
This article provides resources for planning, executing and documenting these intentional mentee support contacts.
Planning and Executing Mentee Fall Touch Points
Mentee Fall Support Touch Point Guide - 11th Grade
This resource provides helpful tips and tricks for PMs to consider when developing plans for providing intentional support to their mentees during the fall during the 11th grade.
Mentee Fall Support Touch Point Guide - 12th Grade
This resource provides helpful tips and tricks for PMs to consider when developing plans for providing intentional supports to their mentees during the fall of 12th grade.
Tracking and Documenting Mentee Fall Touch Points
Documenting Mentee Fall Support Touch Points
This resource provides step-by-step instructions for documenting mentee fall support touch points on the iMentor Platform.
Tracking Toward Completion of Mentee Fall Support Touch Points
PMs will use the Support Summary tab of S.T.E.V.E. (a reporting tool built into the iMentor Platform) to manage toward completion of fall mentee support touch points. The article linked above explains how to read the data on this tab and PMs goal is to fill the fall bar chart to 100%.