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Standardized Pair Support

Standardized Pair Support in the 11th Grade

Fall Mentee Touch Points

PMs are responsible for providing each mentee with an individualized pair support contact prior to December 31 during their junior year.  The focus of these touch points is checking in with mentees regarding the health of their mentoring relationship and support should revolve around helping mentees develop a strong personal relationship with their mentor.  This resource provides guidance and best-practices for implementation of fall mentee touch points. 

Fall Mentor Touch Points

PMs are responsible for providing each mentor with an individualized pair support contact prior to December 31 during their mentee's junior year.  The focus areas of these touch points are managing consistent engagement and checking in on the health of their mentoring relationship.  Support should revolve around performance management and helping mentors develop a strong personal relationship with their mentee.  This resource provides guidance and best-practices for implementation of fall mentor touch points.    

Spring Triad Pair Support Touch Points

PMs must offer all pairs at least one opportunity for a triad (i.e., PM , mentee and mentor present) pair support contact between January 15 and May 31 of mentees' junior year.  The focus areas of these touch points include checking in on relationship health and progress toward the development of a robust list of post-secondary options.  Support should revolve around helping mentees and mentors develop a strong personal relationship and collaboratively developing a strong list of post-secondary options.  When mentors are unable to attend a triad support contact, PMs are responsible for following up with and individualized support contact with mentors to keep them in the loop and assign next steps.  This resource provides guidance and best-practices for implementation of spring triad pair support touch points.   

Spring Mentor Touch Points

PMs are responsible for completing an additional individualized pair support contact with all mentors during the spring of their mentee's junior year (prior to June 30).  While the focus and substance of this touch point are left to the discretion of regional implementation leaders, it is recommended that support revolve around checking in on relationship health and developing a plan for pairs to keep in touch over the summer.  This resource provides guidance and best-practices for implementation of spring mentor support touch points. 

Standardized Pair Support in the 12th Grade

Beginning-of-Year Calls/Discussions

PMs are responsible for completing a semi-scripted conversation with every mentor at the start of the academic year as a standard support interaction.  This conversation will look different based on the phase of pairs' relationship and their idiosyncratic context.  This link directs to an article containing resources to complete high-quality beginning-of-year calls/discussions.

Fall & Spring Pair Support Triad Touch Points

PMs must offer all pairs at least one opportunity for a triad (i.e., PM , mentee and mentor present) pair support contact prior to December 31 of mentees' senior year.  The focus areas of these touch points include checking in on relationship health, progress toward the development of a robust list of post-secondary options and planning to complete steps of the post-secondary process.  Support should revolve around helping mentees and mentors continue to build a strong personal relationship, finalize a strong list of post-secondary options and creating a plan to complete necessary steps to apply to programs.  PMs must also offer an opportunity for a second triad between January 15 and May 31 of mentees' senior year.  The focus areas of these touch points include checking in on relationship health, creating a plan to complete any outstanding post-secondary process steps and preparing to successfully matriculate into mentees' chosen pathway.  Support should revolve around helping mentees and mentors strengthen their personal relationship and complete all necessary steps for the mentee to successfully matriculate into a post-secondary option.

When mentors are unable to attend a triad support contact, PMs are responsible for following up with and individualized support contact with mentors to keep them in the loop and assign next steps.  This resource provides guidance and best-practices for implementation of fall triad pair support touch points.