Standardized Pair Support
The iMentor model calls for three standardized support interactions that PMs execute with every mentor (click the links below to access documentation protocol for each standardized support interaction).
Ad Hoc Pair Support
PMs provide support that falls outside of the standard mentor interactions listed above, including standardized mentee fall/spring touch points that occur throughout the year as well as individualized support on an ad hoc basis (click the links below to access documentation protocol for ad hoc support interactions with mentees and mentors).
PMs are responsible for documenting one summary note per pair each quarter, excluding the first quarter of the year when programming is fairly passive. These notes are designed to generate a rich qualitative narrative of each pairs' relationship development, progress toward programmatic goals and they type of support they received over the previous quarter in service of fostering a strong continuity of care (click the links below to access documentation protocol for summary notes).