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Pair support notes
What are pair support notes? Pair support notes are written by Program Managers to document the differentiated or individualized support they provide to mentors and mentees. These notes are recorded on the platform in a timely manner (ideally withi...
Strategies for pair support conversations
While no mentee-mentor pair is ever the same, here are some general strategies that Program Coordinators can employ to have productive conversations with both mentors and mentees.
Preparing for the conversation
Focus your efforts...
4 case studies of challenging pairs
Here are four case studies that can guide you as you support challenging pairs in your program. Before you discuss, review 9 principles for supporting challenging pairs . You can also check out 7 training scenarios to increase the q...
7 training scenarios to increase the quality of your pair support
The following scenarios provide program staff who work directly with pairs with an opportunity to discuss situations they will likely encounter and develop strategies to enhance the quality of the pair support they provide. Before you explo...
Strategies for coaching mentors to success
Being an effective mentor to a young person is not easy. That's why individualized support from a trained staff person is so crucial. Here are 6 great ways to coach your mentors towards success:
Avoid thinking about mentors as people that n...
Mentor intro call scenarios
Program coordinators can prepare for introductory calls to mentors by taking a look at these scenarios and discussing any questions with their managers. Managers can also use these scenarios for training PCs and starting a rich conversation around h...
Strategies for mentors working with ELL mentees
Below are some strategies that can be shared with mentors working with students who are developing their English language skills to help them build a strong relationship with their mentees.
Enhancing In-Person Communication
Understan...
Mid-year calls to high performing mentors
Below are talking points for mid-year calls that program coordinators make to high performing mentors in the middle of the academic year. Note: These are used in our iMentor NYC program and so some information may not be r...
Mid-year calls to low performing mentors
Below are talking points for mid-year calls that program coordinators make to low performing mentors in the middle of the academic year. Note: These are used in our iMentor NYC program and so some information may not be relevant to ...
Talking points for introduction calls to new mentors
Below are talking points for an introductory call to a mentor in a new match. If you are looking for talking points for an introductory phone call with a mentor in a continuing match, see the Talking points for introduction calls with returning ment...
Talking points for intro calls to returning mentors
Returning mentors may know the basics of your program, but it is important to revisit program expectations and goals at the beginning of every new school year. Below are the talking points used by PCs when making calls to mentors who are returning f...
Spring call talking points for mentors whose mentees will be in high school next year
Below is a script to help structure calls with mentors who have mentees in grades 9-11. The purpose of these calls is to reflect on the year, prepare for summer and plan for the fall. For strategies to prepare for mentor calls check out Strategies...
Helping pairs to meet in person
Meeting in person is an essential component of strengthening and deepening the power of the mentor-mentee relationship. The first in-person meeting jumpstarts and sets the tone of the relationship because it shows commitment on the part of b...
Standardized testing in the college process
This article and linked resources will provide an overview of college admissions standardized testing and can be used by PCs and mentors to help students prepare for tests. Taking standardized tests is often one of the most stressful and dreade...
Navigating the financial aid process
This article and linked resources will provide an overview of the financial aid process and can be used by PCs to help students to successfully navigate the complexities of the financial aid process. Many students often worry about how th...
Supporting undocumented students in the college process
This article and linked resources will provide information and resources for PCs and mentors to best support undocumented students in the college process. Click the link to jump to the specific section. Who are undocumented students? Applying...
Support for filling out college applications
This article and linked resources can be reviewed by PCs and mentors to give mentees who are starting 12th grade a heads up about what to expect when filling out college applications. Since mentees have likely never seen a college applica...
9 principles for supporting challenging pairs
Here are nine things to keep in mind when considering how to support a challenging pair. You can also check out 7 training scenarios to increase the quality of your pair support for scenarios to discuss with your team. For a more in-...
12th Grade Timeline
The following is a timeline of major college process milestones during senior year. During initial conversations with your school partner, it will be helpful to learn about school-specific timelines/deadlines and make edits, as necessary. Under ...
Mentor Progress Reports
Mentor Progress Reports can be an informative and useful way to share pair engagement data and ongoing feedback with mentors. These reports can be sent to mentors at the end of each month, each trimester, etc., and should include a reminder of th...
Applying to Summer Activities
Applying for programs, internships and jobs familiarizes mentees with application processes, provides good motivation for pairs to develop resumes for mentees, and is a good goal for pairs to work toward together. If possible, PMs can devote entire ...
Guiding Mentees through FAFSA Completion
This article is meant to provide assistance with mentee FAFSA completion. Use the information below to help guide students through each step.
Determining dependency status
Fundamental to understanding FAFSA filing is whose informatio...
Mentor Engagement Strategies
This article is meant to provide you with strategies for engaging three categories of mentors:
Strong relationship with mentee, but weak participation
Solid participation, but weak relationship with mentee
Does not respond to P...
