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Updated Articles

  1. Green, Yellow and Red flags

    This article details applicant flags. When a certain behavior during an event, answer on an application, or response during the screening interview seems out of the ordinary, that instance is flagged in Salesforce with a color that denotes the lev...
  2. Establishing Strong Pair Engagement Habits

    Monitoring pair engagement frequency and quality in order to foster consistent online and in-person communication is a critical aspect of the PM role.  iMentor has developed several tools that are designed to support this work and it is ...
  3. What is a reference?

    This article describes the process of vetting mentor applicant references during screening. References are vital to gaining a full picture of the applicant as family, friends, and colleagues can reveal key information. References can result in...
  4. Writing low-inference notes

    This article describes low-inference notes and provides examples. A low-inference writing style is used to document information about a mentor applicant that needs to be shared with and discussed amongst the screening team or other teams within th...
  5. Elements of the Interview

    Why We Conduct an Interview   To  assess the safety and viability of a mentor applicant   To provide  key matching criteria to the Program team   To  reinforce  program require...
  6. Commonly asked questions from mentor applicants during the interview

    Mentor Applicant FAQ     If you have questions or concerns about logistics, our screening process, matching  timeline  or program expectations, you aren’t alone! Below are some of our most frequ...
  7. Approving a reference

    This article outlines the check points for approving mentor applicant references. It is vital for screeners to look closely at responses from references in order to evaluate mentor applicants for safety, consistency and appropriateness.  ...
  8. Baltimore Background Check Procedures

    Each region operates within different school systems with varying rules and regulations for volunteering with minors. Therefore, local staff and assigned screeners must be aware of the background check procedures for each region.  Baltimore C...
  9. Baltimore: What Screeners Need to Know

    This article outlines some need-to-knows for screeners about Baltimore. THE BALTIMORE REGION AND OUR SCHOOL PARTNERS The Baltimore region currently has 3 schools : - Baltimore Design School (BDS) is centrally located in Greenmount West, and...
  10. Background Check Denials for Matched Mentors

    This article outlines how we would learn of a background check denials by region, a list of relevant parties who should be involved, and the appropriate steps to take in response. The process outlined here is specifically for volunteers who are ...