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  1. Match Closure Resources

    We work to create and supporting relationships that will persist throughout formal programming and beyond, but that will not be the case for all pairs.  This article provides Program Managers (PMs) with resources to manage healthy match closure. ...
  2. Match Intervention Mentor Email Templates

    Below, email templates for mentors not meeting expectations with regards to completion of standardized support conversations (i.e., Beginning-of-Year/End-of-Year Calls) and poor pair communication are provided.  The list below serves as an inte...
  3. Adding Users to Phone Contacts

    Program Managers will want to add their mentee's and mentor's phone numbers to their phones so they can easily text them and send out mass texts. To do this, first download a .csv (Excel) file of the contacts you want to add from the User Managemen...
  4. Alt-Pathway Decision-Making

    While a degree has clear benefits, some individuals may choose a different pathway, including military service, directly entering the workforce or apprenticeships. We want to work to ensure all students are afforded the opportunity to choose from a ...
  5. College Decision-Making

    A post-secondary placement decision is made by considering several factors. It’s nuanced, and you have to be prepared to tailor it to each student and family. Some of our students will only be considering colleges, some of our students are consideri...
  6. Financial Aid Appeals

    Financial Aid Gaps When you apply the student's Expected Family Contribution (EFC) toward the Cost of Attendance (COA), you are left with the student's documented financial need, all of which are associated with aid eligibility. However, just beca...
  7. Pro-Pathway Decision-Making

    While a degree has clear benefits, some individuals may choose a different pathway, including military service, directly entering the workforce or apprenticeships. We want to work to ensure all students are afforded the opportunity to choose from a ...
  8. Financial Aid Gaps and Appeals

    Financial Aid Gaps When you apply the student's Expected Family Contribution (EFC) toward the Cost of Attendance (COA), you are left with the student's documented financial need, all of which are associated with aid eligibility. However, just beca...
  9. Types of Applications - Bay Area

    As you all approach the application season, there are different systems that students can apply for in the Bay Area. It is all dependent on whether or not students are eligible to attend each system. Here in California, we have two distinct college ...
  10. Step 3.3: Info Meetings - Handouts

    For informational meetings with potential school partners, consider bringing printed copies of the following collateral. Sending a follow-up email with these documents is another alternative. Here is a handout with Facts About iMentor H...