This article outlines iMentor's Core Metrics measures, metrics and benchmarks for our program execution elements, short-term outcomes and long-term outcomes. For a Microsoft Excel version of this table, click here.
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Program Execution Elements
Short-term Outcomes
Long-term Outcomes
Program Execution Elements
High Quality Mentors
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MEASURES
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METRICS
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PROGRAM BENCHMARK
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Mentors adhere to iMentor’s philosophy and structure, effectively utilizing iMentor's curriculum and case management support
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Mentor takes a strengths-based stance regarding his/her mentee
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80% of mentors meet or exceed expectations in 3 of 4 rubric categories
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Mentor supports mentees to use resources, when appropriate
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Mentor responds to Program Manager in a timely manner
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Mentor models effective use of the canvas prompt curriculum
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High Quality Pair Support
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MEASURES
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METRICS
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PROGRAM BENCHMARK
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Pair satisfaction with the quality of support from Program Manager
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Mentee satisfaction with the quality of support from his/her Program Manager
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75% of mentees feel they are receiving a high level of support from their Program Manager
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Mentor satisfaction with the quality of support from his/her Program Manager
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75% of mentors feel they are receiving a high level of support from their Program Manager
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Program Managers meet quality standards for pair support through regular and consistent Program Director assessment
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Program Manager's ability to effectively manage his/her focus list (list of pairs that manager and Program Manager identifies for follow-up)
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90% or more of Program Managers meet or exceed expectations in 4 out of 4 rubric categories
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Program Manager's ability to effectively provide reactive pair support
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Program Manager's quality of coaching toward healthy relationships
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Program Manager's utilization of all available information to structure support
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Engagement in the Program
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MEASURES
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METRICS
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PROGRAM BENCHMARK
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Frequency and consistency of online communication
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Pair's online communication % (YTD)
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65% or more of pairs have a YTD online communication percentage of 65 or more
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Frequency and consistency of in-person meetings
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Pair's in-person meetings YTD
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65% or more of pairs have attended 2 in-person meetings per quarter/6 per year
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Pairs meeting expectations for both online communication and in-person meetings
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Pair's YTD online communication % and in-person meetings
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50% or more of pairs meet both the online communication and in-person meeting benchmarks
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Short-term Outcomes
Develop strong personal relationships between mentor-mentee pairs
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MEASURES
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METRICS
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PROGRAM BENCHMARK
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Mentees demonstrate trust in their mentors
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Mentee reports trust in mentor
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80% of mentees report they trust their mentor
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Mentees seek out their mentors when they need additional support
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Mentee asks mentor for support when he or she needs it
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70% of mentees report they seek out their mentors when they need additional support
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Mentee reports his or her mentor has good ideas about solving problems
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Mentees are satisfied with the mentoring relationship
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Mentee reports mentoring relationship is important to him/her
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70% of mentees report they are satisfied with the mentoring relationship
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Mentee reports mentor is a good match
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Develop the non-cognitive skills necessary for college success
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MEASURES
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METRICS
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PROGRAM BENCHMARK
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Mentees demonstrate growth in core non-cognitive skills
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Mentees show growth in growth mindset
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On average, mentees demonstrate growth on 2 or more non-cognitive skills each year
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Mentees show growth in optimism and excitement about the future
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Mentees show growth in resiliency and perseverance
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Mentees show growth in help-seeking and self-advocacy skills
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Mentees show growth in social capital skills
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Mentees show growth in critical thinking skills
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Develop each mentee's college aspiration
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MEASURES
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METRICS
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PROGRAM BENCHMARK
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Mentees understand the value of a college education
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Mentee reports that he/she needs to go to college in order to live the life he/she wants to live
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85% of mentees report they need to go to college in order to live the life they want to live
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Mentees want to go to college
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Mentee wants to go to college
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85% of mentees want to go to college
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Mentees expect to earn a college degree
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Mentee expects to earn a college degree
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80% of mentees expect to earn a college degree
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Develop college knowledge and effectively navigate the post-secondary
process
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MEASURES
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METRICS
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PROGRAM BENCHMARK
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Mentees complete on-time college applications by February 1st
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Mentee submits college application by February 1st
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80% of mentees submit at least one college application by February 1st
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Mentees are accepted to college
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Mentee is accepted to college
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80% of mentees who apply are accepted to college
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Mentees inform a college that they plan to attend
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Mentee informs a college that they plan to attend
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80% of mentees who are accepted to college inform a college that they plan to attend
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Mentees not going to college have clear, individualized postsecondary plans
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Mentee not going to college has a clear, individualized postsecondary plan
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40% of mentees not going to college have clear, individualized postsecondary plans
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Long-term Outcomes
High School Graduation
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MEASURES
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METRICS
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PROGRAM BENCHMARK
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Mentees graduate high school in 4 years
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Mentee graduates high school in 4 years
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75% of mentees graduate high school in 4 years / iMentor 4-year graduation rate is higher than comparable schools
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Mentees graduate high school in 6 years
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Mentee graduates high school in 6 years
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80% of mentees graduate high school in 6 years / iMentor 6-year graduation rate is higher than comparable schools
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College Enrollment
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MEASURES
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METRICS
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PROGRAM BENCHMARK
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Mentees enroll in college within one year of high school graduation
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Mentee enrolls in college within one year of high school graduation
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80% of mentees enroll in college within one year of high school graduation
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Mentees enroll in college at any point after high school graduation
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Mentee enrolls in college at any point after high school graduation
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85% of mentees enroll in college at any point after high school graduation
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College Persistence
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MEASURES
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METRICS
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PROGRAM BENCHMARK
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Mentees persist year-over-year in college
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Mentee persists year-over-year in college
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85% persist into second year of college
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75% of mentees persist into the third year of college
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65% of mentees persist into the 4th year of college
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Mentees complete FAFSA application each year
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Mentee completes FAFSA application each year
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75% of mentees complete FAFSA application each year
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College Completion
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MEASURES
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METRICS
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PROGRAM BENCHMARK
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Mentees graduate with a college degree
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Mentee graduates with a college degree in 6 years
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45% of mentees graduate from a degree program in 6 years
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Mentee graduates with a college degree ever
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50% of mentees graduate from a degree program ever
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