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Chicago Background Check Procedures

Each region iMentor serves and the corresponding school district(s) have varying rules and regulations for volunteering with minors. Thus, local staff and assigned screeners must be aware of the procedures for region-specific background checks.

Accurate Biometrics:

Accurate Biometrics is an independent chain of storefronts providing background checks against government agency criminal history databases. These fingerprint-based criminal history checks may disclose unreported arrests and convictions that the applicant may not have disclosed in their application.

CPS Clearance Notifications:

The Background Checks team at Chicago Public Schools (see below) will send iMentor notification emails via the Chicago regional Screening Manager regarding all iMentor volunteers’ background check statuses on a rolling basis. Background check status options are clear, denied or pending investigation.  

If the applicant’s status is clear, the Chicago Regional Screening Manager will manually mark the applicant as Background Check Approved in Salesforce.  

If background check results are taking longer than normal, it could be due to routine discrepancies between federal and state agencies, additional review by CPS’s internal Background Check Committee or a manual search called a name search.  

If the applicant’s status requires additional documentation, the applicant needs to provide specific information requested by CPS. In this instance, both the applicant and iMentor will be notified. Screeners will then notify applicants about CPS’s request for additional information despite the fact that iMentor is not given specifics.  

Once the applicant and iMentor are notified of the investigation, the applicant has up to 10 business days to provide the requested information. Applicants should reach out to our district contact at [email protected] or to the general CPS Background Checks line at (773) 553-6503. Applicants can also reach out to their Screener though iMentor is not given specifics on what is being investigated to maintain applicant confidentiality. CPS will sometimes grant extensions to mentors who need more time to gather the requested documentation if they request it within the 10-day timeframe. 

While iMentor covers the cost of fingerprinting, volunteers are responsible for all costs related to a CPS investigation. 

Once a volunteer provides additional documentation, their file is reviewed by the CPS Background Check Committee, and they make the final determination whether the applicant should be cleared to work with a student. 

If an applicant is ultimately denied clearance to volunteer with a CPS student after their investigation, they have another 10 business days to appeal the committee’s decision. 

As mentioned, iMentor does NOT receive any information about investigations or other details about an applicant’s background check; we are only told whether an applicant is clear, pending, or denied. 

Background Check links for applicants:

Accurate Biometrics locations

Fingerprinting Background and Investigation Authorization and Release form--Applicants should bring this form to Accurate Biometrics so that iMentor will get their results. It also ensures that the applicant will not have to pay for his or her fingerprinting.  

Background Check Points of Contact:


CPS Background Check Unit 

42 W. Madison St., Garden Level 

Chicago IL, 60602 

[email protected] 


Nadia Franco 

[email protected] 



Kimyatta Dabney 

[email protected] 


Jocelyn Diaz (main point of contact)

[email protected] 

Chicago Public Schools contacts - responsible for evaluating background checks for clearance or pending investigations, and providing updates. 

Accurate Biometrics 


Julie Mester 

[email protected] 


Katy Radcliff 

[email protected] 

Chicago fingerprinting vendor – storefronts available throughout the Chicago area. Invoices us monthly. 

Annette Mae Pierce, Chicago Regional Screening Manager- [email protected]