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Updated Articles

  1. Automated Messages

    The iMentor Platform sends out many automatic email and text messages to mentors and mentees. Automated messages are designed to help the case manager alleviate some of the more operational day to day tasks, freeing them up for more pertinent and pr...
  2. The iMentor Mobile App

    iMentor has created a mobile app for both iPhone and Android that can be used for Chat between mentors and mentees, as well as viewing Tasks and Announcements. The app works just like any other instant messaging service, where users send direct mess...
  3. Chat FAQs for Staff

    FUNCTIONALITY Are mentors and mentees notified when their other half sends them a message via Chat? Will Chat appear on all mentee/mentor pages or just on the Current Lesson page (eg. Calendar, Lessons, etc.)? When you add content to Chat, ...
  4. Tracking program participation with Participation History

    Participation History is a powerful tool to help analyze participation data on the platform. Rather than building a dynamic tool, iMentor has instead purchased licenses to use an existing data analytics tool called Tableau and created the most usefu...
  5. A Guide to Participation History for Program Managers

    Navigate to Participation History You’ll find Participation History under the “reports” section of the main menu. Defining Engagement Benchmarks iMentor’s engagement benchmarks are most easily understood in the context of individual (or...
  6. A Guide to Participation History for Program Directors

    Navigate to Participation History You’ll find Participation History under the “reports” section of the main menu. Defining Engagement Benchmarks iMentor’s engagement benchmarks are most easily understood in the context of individual (or...
  7. Flipbook

    Snapshot and Flipbook are tools for staff to use to keep track of pair communication and participation on the platform. Each tool has a specific purpose to help staff monitor pair usage of Lessons and Conversations. Snapshot has three main function...
  8. Snapshot

    Snapshot and Flipbook are tools for staff to use to keep track of pair communication and participation on the platform. Each tool has a specific purpose to help staff monitor pair usage of Lessons and Conversations. Snapshot has three main function...
  9. Keyword alerts

    Keyword alerts are a useful tool to help Program Managers stay on top of mentor and mentee exchanges on the platform. All pair communication is scanned by the platform. When a keyword is found, the platform automatically sends an alert email to the...
  10. Pair Support Notes

    Notes are used to keep track of pair's progress throughout the iMentor program. There are two types of Notes: Quick:   Designed to capture the process of supporting pairs. These notes are formative, short, activity-based, process-oriented, and fre...