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The pair rater pop up on the platform provides students, mentors, and program staff a regular opportunity to reflect on how their relationship is going. It also provides PMs with an additional data point they can use as part of their pair support. H...
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Sometimes, especially in the beginning and middle of the year, you'll need to move pairs to new partner sites. This article will detail how to do so and the best practices involved to keep your data and participation looking good! Best Practices T...
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Sending external emails from the platform is a great way to communicate with mentors. External emails directly from a Program Manager have more weight than an email notification from the platform telling a mentor that he/she has a message waiting fo...
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Navigate to Participation History You’ll find Participation History under the “reports” section of the main menu. Defining Engagement Benchmarks iMentor’s engagement benchmarks are most easily understood in the context of individual (or...
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User Management is one of the most frequently accessed pages on the iMentor Platform. It is the primary spot where you can find any user or pair. User Management allows you to filter users into a variety of different groups, which can help ...
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Each user on the iMentor Platform has a user profile that contains information and data about that user. The user profile is the main place where administrators will go to view information about a user and edit the information if necessary. On the u...
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Mentors in your program will progress through a standard flow of user status changes, new persona creation, and match status changes. To understand when these changes should occur, please consult the following chart. The dark blue boxes are steps in...
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Before scheduling a task or announcement , there needs to be a group to assign it to. A group defines which specific users the task or announcement will be sent to, for example: Mentees at ALHS 19 All mentors who work at Goldman Sachs All mente...
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Program Managers need to be prepared to provide a variety of support to mentees in the classroom. Often, this will go beyond match support and it will also include some light technical support. In NYC, we find that mentees are great at social media ...
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Mentees in your program will progress through a standard flow of user status changes, new persona creation, and match status changes. To understand when these changes should occur, please consult the following chart. The dark blue boxes are steps in...
