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Popular Articles

  1. User Management

      User Management is one of the most frequently accessed pages on the iMentor Platform. It is the primary spot where you can find any user or pair. User Management allows you to filter users into a variety of different groups, which can help ...
  2. Platform Screenshots

    How to take full page screenshots on the Platform There's an easy way to take and share screenshots of the Platform! This can be especially useful when sharing full page screenshots of local lessons with your region's team, or preparing slides to p...
  3. Implementation Resource Overview

    A  brief overview  of each program element can be found below, including links to  implementation resources  associated with each part of your post-secondary program.  Program Tracking  –  These resources wi...
  4. Texting on the Platform

    We've built our own texting solution directly into the Platform. This allows program managers (PM's) to send custom text messages to mentees, mentors, and guardians through SMS, and provides an inbox where messages can be seen by PM's. Texts can be ...
  5. Creating Mentor Site Lists in Salesforce

    Make Mentor Sites Lists via the Mentor Application tab on Salesforce There is a public Listview on Salesforce called "MSL Template" that can be edited by a region to create a Match List view to create MSLs. Steps for using that are below: 1....
  6. Advising Resources

    Student Advising   Below are advising resources, including scripts differentiated by post-secondary pathway and time of year, as well as supporting resources including best practices for advising, intake forms, and exit forms captur...
  7. Pair Rater

    The pair rater pop up on the platform provides students, mentors, and program staff a regular opportunity to reflect on how their relationship is going. It also provides PMs with an additional data point they can use as part of their pair support. H...
  8. Types of Financial Aid

    The first step to navigating the financial aid process is to help students understand the different types of aid available to help them pay for college! Financial aid is any grant or scholarship, loan, or paid employment offered to help a student me...
  9. Changing mentee statuses on the platform

    Mentees in your program will progress through a standard flow of user status changes, new persona creation, and match status changes. To understand when these changes should occur, please consult the following chart. The dark blue boxes are steps in...
  10. Completing College Applications

    Getting Organized By far the most important first step is to make a list or calendar of important dates and deadlines related to the application process. Make sure students are following their high school's internal deadlines for things like requ...