We are here to support your program.

New Articles

  1. User Management

      User Management is one of the most frequently accessed pages on the iMentor Platform. It is the primary spot where you can find any user or pair. User Management allows you to filter users into a variety of different groups, which can help ...
  2. Creating Admin Users

    When you have new staff member join your organization (or if you and your partner teacher agree it would be best for him to have an account), you will need to create an account for them on the iMentor Platform. Staff members who are responsible for ...
  3. Making bulk changes on User Management

    User Management now has the ability to make four kinds of changes to multiple users at the same time. 1) Mentor Site List 2)  Partner Site 3)  PSP PM 4)   User Status To make these changes, first go to user management and find the...
  4. User Profiles

    Each user on the iMentor Platform has a user profile that contains information and data about that user. The user profile is the main place where administrators will go to view information about a user and edit the information if necessary. On the u...
  5. Recommended saved searches for user management

    Saved searches are powerful tools to access similar data repeatedly. Below are several recommended saved searches for User Management. Program administrators should create additional saved searches in cases where they need to access similar data se...
  6. Explaining user status, persona status and match status

    On the iMentor platform, there are three types of statuses that users can have. A User Status, a Persona Status and a Match Status. Since this can get a bit tricky, this article is designed to help you tell the difference between each status. For in...
  7. Changing mentee statuses on the platform

    Mentees in your program will progress through a standard flow of user status changes, new persona creation, and match status changes. To understand when these changes should occur, please consult the following chart. The dark blue boxes are steps in...
  8. Changing mentor statuses on the platform

    Mentors in your program will progress through a standard flow of user status changes, new persona creation, and match status changes. To understand when these changes should occur, please consult the following chart. The dark blue boxes are steps in...
  9. Changing mentee statuses on the platform with mentee enrollment

    Mentees in your program will progress through a standard flow of user status changes, new persona creation, and match status changes. To understand when these changes should occur, please consult the following chart. The dark blue boxes are steps in...
  10. What is the mentor site list and how do I use it?

    The mentor site list is a way for you to control and keep track of where mentors in your program will be matched. As your program grows and there are more sites to match your mentors, the mentor site list will come in handy. It is an easy way to gro...