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Screening Communications and Team Policies
This section contains team information for the iMentor Screening team.
Articles
Using Chatter for mentor screening
This article describes the Screening team's use of the Chatter function in Salesforce. Chatter is an internal communication system that is quick and leaves a record of the communication/activity in the mentor application in Salesforce- similar...
Logging screening activity in Salesforce
Screeners communicate with applicants and references outside of the screening interview on a regular basis. It is important that all relevant outreach and communications are logged in Salesforce. Logging the activity ensures that other employees a...
Screening Team Internal Communication Norms
This article describes the Screening team's rules and guidelines for internal communication. The Screening team is committed to fostering an environment of collaboration, openness and balance. USING OUTLOOK Outlook is iMentor&rsqu...
Strategies and Frequency of Outreach to Mentor Applicants
An important element of Screening is following up with applicants about their necessary next steps. The attention we give applicants determines the quality of customer service they experience and the pace in which their steps are completed. To...
