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  1. 11B New Platform Lessons

    Phase 0 Mentee Orientation  This is a pre-match phase which introduces students to the iMentor program, the role of the mentor-mentee, and the way the curriculum and classes support them in this work. This phase prepares students to complete...
  2. Mentor Application Status in Salesforce

    Each mentor applicant has an Applicant Status, which indicates where a mentor is on the path from recruitment to being matched with a mentee. The status can be found in several locations on the mentor application record in Salesforce, including in...
  3. Buddy Approval Process

    Buddy approval is a crucial system of checks and balances in screening. In this process, a screener reviews applicants' screening steps before accepting them into the program. The buddy approver must NOT be the application owner OR the screene...
  4. Using Chatter for mentor screening

    This article describes the Screening team's use of the Chatter function in Salesforce. Chatter is an internal communication system that is quick and leaves a record of the communication/activity in the mentor application in Salesforce- similar...
  5. Application components in Salesforce

    Listed below are the sections of the mentor application in Salesforce and details about the functions and fields within them,  Applicant Overview Includes important information including name of applicant, stage in pipeline, application ...
  6. Rescreening and Relocating Mentors

    The rescreening process prepares returning iMentor mentors to work with new mentees. It starts when a Program Manager (PM) closes a match. In match closure notes, PMs note if they recommend a mentor volunteer once more. The mentor will also note i...
  7. Withdrawing Mentors

    Mentor applicants are occasionally unable to complete the screening process. In these cases, their application will  be withdrawn.  A few reasons for applicant withdrawal: Applicant does not complete application or screening steps ...
  8. Walk-In Applications

    Occasionally, mentor applicants will enter the screening process before starting an online mentor profile. Any applicant who signs up using Eventbrite and attends a regular mentor orientation should have an AI application automatically created in ...
  9. Application Components in the Platform

    What is the Platform? The iMentor Platform, designed specifically for our program, is foundational to how iMentor functions. It is used for multiple reasons, including: mentor and mentee profiles, matching mentees and mentors, to facilitate onl...
  10. Chicago: What Screeners Need to Know

    Chicago Screener Cheat Sheet Chicago has 5 schools: Chicago Military Academy at Bronzeville (South Side), Phoenix Military Academy (West Side), Chicago Tech Academy (West Side), Richard T. Crane Medical Prep High School (known simply as Crane,...