This article introduces several creative and effective ways to use S.T.E.V.E. that implementation stakeholders and the iMentor national team have developed over the years and links to resources that provide detailed implementation instructions.
Early Pair Online Engagement Intervention
While managing toward this is a focus for PMs throughout the year, establishing strong pair engagement habits early on is crucial to getting new pairs off on the right foot and strengthening the foundation of continuing matches' communication frequency in service of these programmatic goals. This pro-tip explains how S.T.E.V.E. can be used to identify pairs that require early intervention to correct poor engagement behaviors that could become a trend shortly after lessons begin each year.
Creating Focus Lists Using Pair Meeting Data
Because in-person meetings are a cornerstone of iMentor programming and so strongly connected to in-person meetings, PMs should be diligently managing pairs' attendance at curricular events - and when they cannot attend curricular events, managing them toward make-up meetings. This pro-tip outlines ways to use two different components of the S.T.E.V.E. interface to support these efforts.
Leveraging Engagement Champions
PMs often report that employing mentees, mentors and pairs that are having a great experience in the program to elevate the experience of their peers can be very effective. This pro-tip focuses on drilling engagement data down to the individual level to identify opportunities to recreate the success of champion participants with those not meeting expectations.
Create a Quick Focus List Based On Touch Points
One of the central tenets of high-quality pair support involves working towards equitable distribution of PMs' attention across all their pairs - at least getting every pair to the baseline level of support dictated by the iMentor model. This concept, referred to as "support breadth," involves the identification of pairs that are below that baseline threshold and this pro-tip outlines how S.T.E.V.E. can be used to efficiently do so.
Leveraging Success in One Cohort with Another
Sometimes, the key to managing toward high levels of pair engagement can be found by exploring areas it is already happening. Managers and PMs have reported that they have found a lot of value in using S.T.E.V.E. to review other cohorts' engagement levels to identify colleagues to reach out to for advice and this pro-tip provides instructions
Getting the Biggest Bang for your Buck
In service of helping PMs spend the limited commodity that is their time when it comes ot providing support to their pairs, this pro-tip explains how the Focus Finder on S.T.E.V.E. can be used to quickly generate a list of mentees and mentors to target for suport with regards to increasing online engagement.