This article introduces the Support, Touch Points and Engagement Visualization Engine (S.T.E.V.E.), links to rationale for its use in pair/Program Manager (PM) performance management and provides explanations of the metrics/benchmarks it visualizes.
This resource introduces S.T.E.V.E. and provides an explanation for each of the dashboards that collectively make up the tool.
The resource presents compelling rationale for the design of S.T.E.V.E. (as well as other pair engagement oversight tools) to manage pairs toward the outputs and outcomes of iMentor's model, rooted in mentoring research and internal analysis conducted by the Research and Evaluation team.
This resource provides an explanation of how pair engagement in iMentor programming is measured and outlines the annual regional-national collaboration to set benchmarks each year. Additionally, the pair level engagement and support benchmarks are shared, including details regarding the shifting in-person meeting benchmark throughout the year.