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Program Engagement - Summary Dashboard

The primary purpose of the Summary Dashboard of the Program Engagement Tableau workbook is to provide program leadership with a broad understanding of pair online and in-person behavior.  Essentially, this should be the first stop to gain insight into program performance regarding pair communication.  The interface is intentionally simple and top-line and is designed to provide a visualization to use in finding answers to questions like:

How many pairs at each iMentor city/Partner Program are

  • currently meeting the weekly online communication benchmark?
    • How is weekly online engagement trending year-to-date?
  • currently meeting the in-person meeting benchmark?
    • What is the distribution of pairs that haven't met, met once, twice, etc.?

This interface does not necessarily facilitate drilling down to the nuances of why pair engagement looks the way it does or how sub-groups of pairs within iMentor cities/Partner Programs are performing.  The dashboard is truly meant to be the starting point to inform conversations that get to that nuance by leveraging other elements of the Program Engagement Tableau workbook.

NOTE: This article frequently references program engagement benchmarks.  Learn more about these benchmarks here.

Summary Dashboard Guide

There are 4 main elements on the Summary Dashboard, each of which is identified and described below.

1 - Pair Count, Filters and Legend

The pair count is presented in the top right-hand corner of the dashboard to provide context for the values displayed.

Filters are operated by clicking on the arrow within each box and selecting one or more value.  Filters limit the data being displayed.  Since the primary consumer of this particular dashboard is program leadership, the most common filter will be the site (i.e., iMentor city or Partner Program).  Once a selection is made, the dashboard will automatically refresh and all data displayed will only represent pairs that fit the selection.

The legend has two purposes.  First, it simply provides a guide for the Week over Week Lesson Engagement line graph (which will be explained in more detail below).  Second, it can be used to make the same graph easier to read.  When any iMentor city/Partner Program is clicked on, the graph highlights the corresponding line and grays out the remainder.

2 - Year-to-Date Weekly Online Engagement at a Glance

This grouping represents the percentage of pairs at each iMentor city/Partner Program that were meeting the weekly online engagement benchmark as of the end of the previous week (the previous Sunday).  Values are colored to provide a quick indication as to whether the value is good, approaching concern or in need of intervention.

  • Green: 65% and above
  • Yellow: 50% - 64%
  • Red: 49% and below

3 - Weekly Online Engagement Trends

This line graph visualizes the percentage of pairs meeting the online engagement benchmark each week throughout the course of the program year.  The most recent point on the graph reflects up to date data regarding how the iMentor city/Partner Program is trending at the end of the current week (the upcoming Sunday).  There is a flat reference line at the 65% point to put online engagement into the context of the programmatic benchmark.

4 - Year-to-Date In-Person Meeting Distribution

This bar chart displays the percentage of pairs that have not met, met once, twice, etc.  Pairs that have met 6 or more times are grouped together, as 6 represents the programmatic benchmark for pair in-person meetings.  Values are colored in gradient fashion, from red for pairs that have not met to green for pairs meeting the benchmark.

Feel free to reach out to [email protected] with any questions or requests for support in navigating or leveraging this interface in your work!